eyeExtend for ServiceNow®
Maintain a complete and accurate asset repository/CMDB
- Developer
- Forescout
- Platform Compatibility
- Forescout Platform 8.3 or newer
Quantify security risk with complete visibility into all assets
The proliferation of devices on today’s networks and a highly mobile and transient
workforce constantly challenge IT and security teams to accurately track devices,
their hygiene and their security posture as they enter or leave the network. This
makes it difficult to maintain accurate and up-to-date asset repositories, leading
to substandard risk assessment and decision making based on erroneous data. To
make matters worse, lengthy mean times for incident detection, management and
remediation expose your organization to massive security risk. Forescout eyeExtend for ServiceNow empowers better business decisions by ensuring the risk assessment process is comprehensive, with up-to-date information on all assets—ultimately helping to expedite mitigation of IT operations and security issues
Features and Benefits
Real-Time CMDB Updates
By integrating Forescout and ServiceNow, every change to the network will automatically be reflected in the CMDB
Instant Support Tickets
Improve SLAs by reducing the time it takes to detect anomalous behavior. A ServiceNOW network or SOC incident can be automatically initiated every time undesirable devices or behavior is detected by Forescout.
Continuously maintain a real-time asset repository
Forescout eyeExtend for ServiceNow powered by eyeSight helps you automatically
true-up your CMDB for all connected IT and OT assets by continuously sharing device
properties and additional network context. The additional context includes but is not
limited to device type, firmware, authentication method, user information, location, patch status, the switch port to which the device is connected, VLAN information, network segment information, compliance status and so on. With detailed asset and network information, the Forescout platform helps to ensure your CMDB is accurate and up to date, creating a single-source-of-truth repository for all assets at all times.
Leverage Forescout and ServiceNow to update MAR list
Forescout eyeSight identifies unmanaged IoT assets the moment they connect without requiring agents or supplicants. Once an asset is discovered and identified, eyeExtend powered by eyeSight can automatically update the MAR list in 802.1X deployments and assigns them to their appropriate network segment. This eases the error-prone and time-consuming process of updating the list manually. When devices are taken off-line for maintenance or retired permanently, eyeExtend gets the information from the CMDB in real time and updates the MAR list automatically with the new asset state information.
Use your CMDB to authenticate devices
eyeExtend helps ensure that all IP-enabled corporate assets are in the CMDB. In non-802.1x deployments, at the time of connection, eyeExtend triggers Forescout eyeControl to authenticate devices based on their existence and status in the CMDB. eyeControl then assigns them to their authorized network segments. This helps in maximizing the return on your current ServiceNow investment.
Additional Information
Terms & Conditions
Support
EyeExtend modules are fully supported by Forescout. Please see support details at https://www.forescout.com/resources/activecare-maintenance-and-support-policy/
- Phone: +1-866-377-8773
- Knowledge Base
- Read Documentation
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Resources
eyeExtend for ServiceNow DataSheet
Download PDFeyeExtend for ServiceNow 1. Introduction
Learn about the benefits of integrating the Forescout platform with ServiceNow and the use cases this series will cover.
eyeExtend for ServiceNow Configuration Guide
Download PDF